What we actually do

How a visit goes

Same order every time, whether it turns out to be a part already on the truck or a dead compressor.

1. Find out what is actually wrong. Not the symptom you called about, the cause underneath it. Gauges on the service ports. A meter across the capacitor and the contactor. Eyes on the filter, the return, the drain and the float switch. A temperature split measured across the coil instead of guessed at a vent with the back of a hand.
2. Tell you before we touch anything. What the part is, what it costs, and whether the repair is worth doing at all on a system that is already fourteen years old and has been limping since spring.
3. Fix it if you say go. If the part is on the truck, that is the same visit. If it has to come from a supply house, you get a real day and not a comfortable one.
4. Put it back together and prove it. Panel back on, system running, numbers taken again with it under load. Then the drop cloth and the old part leave with us.

Step two is where about half of these visits get uncomfortable, because sometimes the honest answer is that you are about to spend real money on a system that has already made up its mind. That conversation costs us the bigger sale often enough. We have it anyway.

The five things

AC repair

Warm air at the registers, ice on the copper at the air handler, a breaker that will not stay in, or an outdoor unit that hums and then gives up. Usually it is a capacitor, a contactor, a condensate drain packed with algae, or a low charge with a leak sitting behind it. Four very different afternoons. What we check, and in what order.

Heating and furnace repair

The season is short and it does not care. Half the houses out here run a gas furnace and half run a heat pump with electric strips behind it, and they fail in completely different ways. Flame sensors and pressure switches on one, reversing valves and defrost boards on the other. Both machines, explained.

System replacement

The biggest check you will write on your house short of a roof. It deserves a load calculation, an honest look at the ductwork feeding it, and somebody telling you why a bigger unit will make your house clammy instead of cold. How we size it and what goes into a changeout.

Indoor air quality

Cedar season, limestone dust off the gravel and the construction next door, and a house built tight enough that none of it has anywhere to go. Media filtration, coil hygiene, humidity control and fresh air, sorted by what each one genuinely does. What filtration fixes and what it does not.

Thermostats

The cheapest part of the system and the one most often wired wrong. Missing C wires, heat pumps configured as conventional systems, and a smart stat off the shelf slamming a two stage system between off and full tilt. The wiring, the staging, and the aux heat setting.

Tune-ups and filter changes are their own conversation, and they live on the maintenance plan page rather than getting repeated here.

What the $75 is

$75 to come out. That is the one number this business has ever published and it is not a range, not a starting point, and not a number that grows once the panel is off.

The full breakdown, plus how a quote turns into a number, is on the pricing page.

What we are, precisely

Two people and a truck. That is not a marketing position, it is an accurate headcount, and it is the reason the person who answers the phone is the person who shows up.

Monday to Friday, 7:00am to 5:00pm, Saturday and Sunday by appointment. We would rather tell you that than promise midnight and not show. License TACLB00070086C, a Class B air conditioning contractor with the commercial refrigeration endorsement, active through January 21, 2027. That class covers residential and light commercial cooling up to twenty-five tons, which is every house in Williamson County and most of the small buildings. You can look the number up at the state yourself, and we would rather you did. Who Tony and Donna are.