Offers we would talk you out of
Every HVAC site in the county has a coupon strip. Most of them are running the same
four discounts they were running in 2019, on a page that says the offer expires at the
end of the month, above a copyright date from three years ago. Customers can tell.
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A countdown that never counts down. A permanent expiry date is a small lie
printed at the top of your website, and it costs more trust than the discount buys.
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The free estimate. It is not free. It is recovered inside the quote, and the
person who shows up to give you one usually works on commission. Charging
$75 for a diagnosis is the better deal and it is worth saying so
out loud.
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A percentage off a number nobody published. Half off an invented price is not
a discount, it is arithmetic performed on a guess.
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A tune-up sold at a loss to get in the door. The whole trade knows what that
one is for. It is how a nineteen dollar inspection turns into a replacement quote
before the tech has washed his hands.
None of that is on this site, and none of it needs to be. The strongest offer a
two-person shop has is that a licensed contractor answers the phone and then shows up.